In Okta Identity Governance (OIG) Access Requests (Classic and Resource Centric Access Requests (RCAR)), users are automatically subscribed to email notifications. Once those integrations have been configured, Slack/Teams notifications are also enabled by default for users.
Access Request notifications are split into 2 categories:
- New requests and updates - These will contain information about requests to which the user has been assigned or updates on requests that they are following.
- Notifications about expiring requests are sent 30 days, 5 days, and 1 day before the request expires. See Okta Identity Governance - Access Request Expiry.
NOTE: As of version 2025.02.0, daily reminders are no longer sent. They are replaced by the Request Expiration notifications referenced above.
In some cases, users may only want a unique combination of notifications.
- Okta Identity Governance
- Access Request
- Request Types
- Resource Centric Access Requests (RCAR)
To disable/enable user notifications:
- Open the Okta Identity Governance (OIG) Access Request console.
- In the upper right, click on the User.
- Select View Profile via the User Dropdown in the upper left corner, then in the next window, select Edit Profile.
- Open the Preferences tab and select/deselect the desired notification options.
