Office 365 Group Push Fails in Okta Due to Emojis or Special Characters in Group Names
Last Updated:
Okta Classic Engine
Okta Identity Engine
Integrations
Overview
Office 365 group push fails in Okta when group names contain emojis. Okta Support must enable a feature flag that ignores groups with special characters during the push process to resolve this issue. When a group prush triggers, the presence of emojis causes synchronization to fail and stops the entire push process. This disruption prevents all groups from updating or importing, leading to outdated group data in Okta.
Applies To
- Okta Identity Engine (OIE)
- Okta Classic Engine
- Office 365
- Group Push
Cause
The presence of emojis in Office 365 group names causes the synchronization to fail and stops the entire import process.
Solution
How is the Office 365 group push failure resolved?
Open a support case with Okta Support to request the enablement of the feature that ignores groups with special characters and emojis.
