<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content

Okta Access Gateway: Keytab File Upload Fails With "java.nio.file.NoSuchFileException"

Access Gateway
Okta Classic Engine
Okta Identity Engine

Overview

Unable to upload the keytab file when configuring Kerberos in OAG. The following exception has been noticed in logs:

 

Failed to parse multipart servlet request; nested exception is java.lang.RuntimeException: java.nio.file.NoSuchFileException

 

org.springframework.web.multipart.MultipartException: Failed to parse multipart servlet request; nested exception is java.lang.RuntimeException: java.nio.file.NoSuchFileException: /tmp/undertow.8091.<>/undertow<>upload

Applies To

  • Okta Access Gateway (OAG)
  • Okta Classic Engine
  • Okta Identity Engine (OIE)
  • Kerberos Setup

Cause

The issue can occur due to stale cache in the Admin service.

Solution

To resolve the issue, restart the admin service from management console and then try to upload the keytab file again.

Loading
Okta Support - Okta Access Gateway: Keytab File Upload Fails With "java.nio.file.NoSuchFileException"