UltiPro Import Error: "API error: The third-party app is currently in maintenance. Please try again later"
Last Updated:
Overview
UltiPro scheduled imports for the UKG application fail every day with the following error:
UserImportJob: API error: The third-party app is currently in maintenance. Please try again later
Applies To
- UltiPro
- Import
Solution
- There is a change in the May 2023.05.1 release regarding the UltiPro import:
- "OKTA-604404 Imports performed during UltiPro maintenance resulted in inconsistent data being returned"
- This behavior "UserImportJob: API error: The third-party app is currently in maintenance. Please try again later" started on May 23, 2023.
- It is expected behavior during the UltiPro maintenance window every day.
- Import during the UltiPro maintenance window brings in incomplete/inconsistent data.
- With this change, the Import should fail during the maintenance window every day so that incomplete or inconsistent data will not be imported into Okta.
