Microsoft Entra ID Error "The required field '{name}' is missing from the credential" Occurs During Okta Sign-In
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Overview
A sign-in error occurs in Microsoft Entra ID, formerly Azure Active Directory (AAD), when a user session expires and Okta sends no user information to the application. Resolve this issue by ending the user session, clearing the browser cache and cookies, and attempting the sign-in using a private browser window. The following error appears during a sign-in attempt:
The required field '{name}' is missing from the credential. Ensure that you have all the necessary parameters for the login request.
Applies To
- Okta Identity Engine (OIE)
- Okta Classic Engine
- Microsoft Entra ID
- Azure Active Directory (AAD)
Cause
The user session expires, and Okta sends no user information to Microsoft Entra ID. Users leaving their sessions active at the end of the day causes the sessions to expire before the next sign-in attempt, which generates the error in Microsoft Entra ID.
Solution
How is the Microsoft Entra ID sign-in error resolved?
End the user session, clear the browser data, and test the sign-in attempt using a private browser window.
- End the user session.
- Clear the browser cache and cookies.
- Attempt the sign-in again using the browser in Incognito or Private mode.
Contact Microsoft Support for further troubleshooting if the issue persists.
