Microsoft 2016 ADFS MFA Error: Could Not Create SSL/TLS Secure Channel
May 28, 2025
Multi-Factor Authentication
Okta Identity Engine
Overview
After setting Microsoft 2016 Active Directory Federation Services (ADFS), when the user tries to log in, this error appears:
The request was aborted: Could not create SSL/TLS secure channel.
Applies To
- Active Directory Federation Services (ADFS)
- Multi-Factor Authentication and Adaptive MFA
- Okta Identity Engine (OIE)
Cause
This error may show when TLS 1.2 is not enabled, and older versions are used.
Solution
To correct this behavior, TLS 1.2 needs to be enabled. This article provides more details on enabling TLS 1.2. For more information, please check the Migrating to TLS 1.2 documentation.
After making the changes, the device will need to be rebooted.
