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Mass User Type Change

Lifecycle Management
Okta Classic Engine
Okta Identity Engine

Overview

This article presents the available methods to bulk change the user type in Okta.

 

Applies To

  • User Type
  • Custom User Type
  • API call

Solution

There are two ways in Okta to change a user's type:

  1. Through the Okta Admin UI.
    Applications 
  2. Through the Okta API, detailed in the API Update User.

 

If the users targeted for updating are currently deactivated, these methods will not work, as it is not possible in Okta to update a deactivated user. The only way to update a deactivated user is to activate them first.


Admins could use the Okta API to build a script that updates all of these users from an example Contractor user type to the default User user type. However, this would require activating them, making the change, and then deactivating them again.

Related References

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Okta Support - Mass User Type Change