Administrators may need to create users with unique email addresses or allow multiple users to share the same email address. The Map to Login feature (also referred to as the Map primary email to login attribute) controls this behavior by enforcing the email address as the username. This article outlines the steps to configure this setting and its impact on user creation and Self-Service Registration.
- Lifecycle Management (LCM)
- Map to Login
- Self-Service Registration (SSR)
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In the Admin Console, go to Security > General.
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Scroll to the Organization section.
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Set the Map primary email to login attribute to the desired configuration:
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Enabled: The user's
loginattribute is automatically set to equal theiremailaddress. This setting is required for Self-Service Registration (SSR). When enabled, all users must have a unique email address. -
Not Enabled: The user's
loginandemailattributes are independent. This allows multiple users to share the same email address, provided their usernames are unique.
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Click Save.
NOTE: Enabling this feature does not automatically update the usernames of existing users unless their primary email address is subsequently changed.
