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Known Limitations of Okta on ChromeOS

Administration
Okta Classic Engine
Okta Identity Engine

Overview

ChromeOS is not a fully supported operating system for the Okta Browser Plugin and other features, which causes functional limitations. Okta Verify and Okta FastPass are unsupported, device records fail to create upon sign-in, and Secure Web Authentication credential injection fails. Review the known limitations to understand expected behavior when using Okta with ChromeOS.

Applies To

  • Okta Identity Engine (OIE)
  • Okta Classic Engine
  • ChromeOS
  • Okta Verify
  • Okta FastPass
  • Okta Chrome Extension

Solution

What are the known limitations of Okta on ChromeOS?

Review the following list to understand the specific functional limitations and unsupported features when using Okta with the ChromeOS platform.

  • Okta Verify and Okta FastPass are unsupported.
  • Authentication rules do not recognize a device as ChromeOS when accessing resources through browsers such as Firefox or Opera.
  • Okta does not create a device record when a sign-in occurs from a ChromeOS device.
  • Custom expressions do not support ChromeOS.
  • The Okta Chrome Extension installs on ChromeOS, but Secure Web Authentication (SWA) credential injection is not guaranteed to function.
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Okta Support - Known Limitations of Okta on ChromeOS