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Known Limitations and Supported Attributes for Workday Email and Phone Writeback
Lifecycle Management
Okta Integration Network
Okta Identity Engine
Overview

This article details the supported attributes and the known limitations for Workday Email and Phone Writeback.

Applies To
  • Okta Integration Network (OIN)
  • Lifecycle Management 
  • Workday
Cause


 

Solution

Please see the following supported attributes Workday Email and Phone Writeback: 
 

S. No

Attribute Name

Type

Description

1

EmailAddressData Home EmailAddress

string

emailAddressDataHomeEmailAddress

2

EmailAddressData Home Primary

boolean

emailAddressDataHomePrimary

3

EmailAddressData Home Public

boolean

emailAddressDataHomePublic

4

EmailAddressData Work EmailAddress

string

emailAddressDataWorkEmailAddress

5

EmailAddressData Work Primary

boolean

emailAddressDataWorkPrimary

6

EmailAddressData Work Public

boolean

emailAddressDataWorkPublic

7

PhoneData Home Fax AreaCode

string

phoneDataHomeFaxAreaCode

8

PhoneData Home Fax InternationalPhoneCode

string

phoneDataHomeFaxInternationalPhoneCode

9

PhoneData Home Fax PhoneExtension

string

phoneDataHomeFaxPhoneExtension

10

PhoneData Home Fax PhoneNumber

string

phoneDataHomeFaxPhoneNumber

11

PhoneData Home Fax Primary

boolean

phoneDataHomeFaxPrimary

12

PhoneData Home Fax Public

boolean

phoneDataHomeFaxPublic

13

PhoneData Home Mobile AreaCode

string

phoneDataHomeMobileAreaCode

14

PhoneData Home Mobile InternationalPhoneCode

string

phoneDataHomeMobileInternationalPhoneCode

15

PhoneData Home Mobile PhoneExtension

string

phoneDataHomeMobilePhoneExtension

16

PhoneData Home Mobile PhoneNumber

string

phoneDataHomeMobilePhoneNumber

17

PhoneData Home Mobile Primary

boolean

phoneDataHomeMobilePrimary

18

PhoneData Home Mobile Public

boolean

phoneDataHomeMobilePublic

19

PhoneData Home Pager AreaCode

string

phoneDataHomePagerAreaCode

20

PhoneData Home Pager InternationalPhoneCode

string

phoneDataHomePagerInternationalPhoneCode

21

PhoneData Home Pager PhoneExtension

string

phoneDataHomePagerPhoneExtension

22

PhoneData Home Pager PhoneNumber

string

phoneDataHomePagerPhoneNumber

23

PhoneData Home Pager Primary

boolean

phoneDataHomePagerPrimary

24

PhoneData Home Pager Public

Boolean

phoneDataHomePagerPublic

25

PhoneData Home Telephone AreaCode

string

phoneDataHomeTelephoneAreaCode

26

PhoneData Home Telephone InternationalPhoneCode

string

phoneDataHomeTelephoneInternationalPhoneCode

27

PhoneData Home Telephone PhoneExtension

string

phoneDataHomeTelephonePhoneExtension

28

PhoneData Home Telephone PhoneNumber

string

phoneDataHomeTelephonePhoneNumber

29

PhoneData Home Telephone Primary

Boolean

phoneDataHomeTelephonePrimary

30

PhoneData Home Telephone Public

boolean

phoneDataHomeTelephonePublic

31

PhoneData Work Fax AreaCode

string

phoneDataWorkFaxAreaCode

32

PhoneData Work Fax InternationalPhoneCode

string

phoneDataWorkFaxInternationalPhoneCode

33

PhoneData Work Fax PhoneExtension

string

phoneDataWorkFaxPhoneExtension

34

PhoneData Work Fax PhoneNumber

string

phoneDataWorkFaxPhoneNumber

35

PhoneData Work Fax Primary

boolean

phoneDataWorkFaxPrimary

36

PhoneData Work Fax Public

boolean

phoneDataWorkFaxPublic

37

PhoneData Work Mobile AreaCode

string

phoneDataWorkMobileAreaCode

38

PhoneData Work Mobile InternationalPhoneCode

string

phoneDataWorkMobileInternationalPhoneCode

39

PhoneData Work Mobile PhoneExtension

string

phoneDataWorkMobilePhoneExtension

40

PhoneData Work Mobile PhoneNumber

string

phoneDataWorkMobilePhoneNumber

41

PhoneData Work Mobile Primary

boolean

phoneDataWorkMobilePrimary

42

PhoneData Work Mobile Public

boolean

phoneDataWorkMobilePublic

43

PhoneData Work Pager AreaCode

string

phoneDataWorkPagerAreaCode

44

PhoneData Work Pager InternationalPhoneCode

string

phoneDataWorkPagerInternationalPhoneCode

45

PhoneData Work Pager PhoneExtension

string

phoneDataWorkPagerPhoneExtension

46

PhoneData Work Pager PhoneNumber

string

phoneDataWorkPagerPhoneNumber

47

PhoneData Work Pager Primary

boolean

phoneDataWorkPagerPrimary

48

PhoneData Work Pager Public

boolean

phoneDataWorkPagerPublic

49

PhoneData Work Telephone AreaCode

string

phoneDataWorkTelephoneAreaCode

50

PhoneData Work Telephone InternationalPhoneCode

string

phoneDataWorkTelephoneInternationalPhoneCode

51

PhoneData Work Telephone PhoneExtension

string

phoneDataWorkTelephonePhoneExtension

52

PhoneData Work Telephone PhoneNumber

string

phoneDataWorkTelephonePhoneNumber

53

PhoneData Work Telephone Primary

boolean

phoneDataWorkTelephonePrimary

54

PhoneData Work Telephone Public

boolean

phoneDataWorkTelephonePublic

 

Known limitations for Workday Email and Phone Writeback are detailed below: 

  • The writeback fields are exclusively for outbound use (To App) and should not be mapped to the primary email field for imports.
  • For Workday version 15: Unlike the Workday user interface, the Workday API does not have format validation/rules for phone number or email (for example: Phone number format must be 3 Digits + Optional dash (or dot) + 4 digits).
  • Workday v29 does perform format validation/rules for phone numbers and email.
  • After Okta sets the Primary Workday attributes, it does not set it back to NULL or EMPTY string value. This is because of a Workday validation rule that does not allow NULL/ empty string values during writeback. 

 

Related References

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Known Limitations and Supported Attributes for Workday Email and Phone Writeback