JumpCloud provisioning flow fails with the following error, visible in the Okta dashboard:
Automatic provisioning of user <username> to app JumpCloud failed: Error while creating user <username>: Bad Request. Errors reported by remote server: addresses.0.type in body is required
- JumpCloud
- Provisioning
- Error
JumpCloud SCIM server returned this error because the User provisioning request does not have the Address Type attribute value.
- JumpCloud is expecting a value for the Address Type attribute value in the User Provisioning request.
- Check the User's App User Profile to confirm that the Address Type attribute has a value as expected on the JumpCloud side.
- Then, attempt the user provisioning again. Go to the Okta admin Console and navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After identifying the failed task for the user that should be retried, click on Retry Selected.
- If the issue persists, please contact JumpCloud support for more details and steps on how to resolve this error.
