This article applies to Identity Security Posture Management (ISPM) Product and inventory dashboards and will explain why some users show FastPass from the Login & MFA dashboard in the Inventory section when they do not have that Factor enrolled.
- After accessing Identity Security Posture Management (ISPM), navigate to the Login & MFA dashboard in the Inventory section.
- In this dashboard, it is possible to filter by Okta Verify and FastPass.
- Filtering on the users identified as having FastPass enabled, noticing a number of users who do not have this factor enrolled.
- However, from the Admin Dashboard under Directory > People > select the desired user > More actions, these users do not have FastPass enabled as an authenticator.
- Identity Security Posture Management (ISPM)
- MultiFactor Authentication (MFA)
- The Login & MFA dashboard in the Inventory
- Okta Identity Engine (OIE)
The Login & MFA dashboard in the Inventory section of the Identity Security Posture Management (ISPM) Product collects data using Okta API calls.
The specific API call shows both factors as enrolled as soon as Okta Verify is effectively enrolled by the user, by design.
This dashboard from Identity Security Posture Management (ISPM) collects the data via User Factors and Authenticators API calls, and those API calls will return whether the user has Okta Verify.
Users found with Okta Verify enrolled as a Factor in the responses will also be automatically shown as enrolled in FastPass.
This is a product limitation, and it currently works as designed.
