Is it Possible to Remove "Reset Password" Permissions from the Help Desk Administrator Role
Last Updated:
Administration
Okta Classic Engine
Okta Identity Engine
Overview
This article discusses whether it is possible to remove reset password permissions from the Help Desk Administrator role.
Applies To
- Security
- Administration
- HelpDesk Administrators
- Okta Classic Engine
Solution
Help Desk administrators have the following fixed permissions that cannot be changed:
- Reset password
- Create a temporary password for users in a Pending status
- Reset Multi-Factor Authentication
- Unlock account
- Clear user session
- View user profiles in the groups to which the admin has been assigned
