Okta Verify Inline Step-Up Flow for User Verification Fails on macOS
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Overview
The Early Access feature Inline step-up flow for User Verification with Okta Verify fails on macOS devices running Okta Verify versions older than 9.40.0. Upgrading Okta Verify to version 9.40.0 or later resolves this issue. Some users experience a failure when attempting to use the inline step-up flow for user verification on macOS devices.
Applies To
- Okta Identity Engine (OIE)
- Okta Verify for macOS
- Inline step-up flow for User Verification with Okta Verify
- Okta Verify versions older than 9.40.0
Cause
The inline step-up flow for user verification requires Okta Verify for macOS version 9.40.0 or later. Older versions lack compatibility with this feature.
Solution
How is the inline step-up flow issue resolved on macOS?
Upgrade the Okta Verify application on the affected macOS devices to version 9.40.0 or later. This upgrade ensures Okta Verify guides users through the necessary configuration steps to meet the user verification requirements defined in the authentication policies. Okta recommends always upgrading to the most recent version of Okta Verify.
