This article clarifies whether it is possible to include additional user attributes, such as mobile number, department, or employee identification (ID), directly within the Add Person dialog when creating a user in the Okta Admin Console. It also addresses how to enable the secondary email field for the creation form.

 

• Okta Admin Console
• User Management
• User Profiles
• Okta Classic Engine
• Okta Identity Engine (OIE)

The default Add Person dialog is limited to specific fields, such as First Name, Last Name, and Primary email. It is not possible to modify this specific default form to include or remove additional attributes.

To include additional attributes during the creation process, use a custom user type:

1. Define a custom user type by following the steps mentioned in the Create a custom user type documentation.
2. Add the desired attributes, such as "mobile number" or "department", to the custom user type profile.
3. Set the requirement for these attributes to Required.
4. Navigate to Directory > People.
5. Select Add Person.
6. Select the custom user type from the User type drop-down menu.
7. Enter the information into the required attribute fields now visible in the dialog box.

NOTE: To add a secondary email to the creation form, navigate to the Okta Admin Console > Customizations > Other > Optional User Account Fields, select Edit, and enable the option.