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"Invalid relayState from identity provider" Error for the Pagely (Atomic Control Panel) App During IdP Flow
Single Sign-On
Okta Classic Engine
Okta Identity Engine
Overview

This article provides information about attempting to log in to Pagely(Atomic Control Panel) from the Okta dashboard and receiving the following error: 

Invalid relayState from identity provider

 

Applies To
  • Custom SAML app for Pagely
  • Single Sign On (SSO)
Cause

The error appears because Pagely does not currently support IdP-initiated flow. Contact Pagely Support to learn more about when it might be supported.

Pagely is configured to support the Service Provider (SP)-initiated login flow, which allows users to log in directly to the applications using the service provider access (Pagely login page). However, Pagely does not support the Identity Provider (IDP)-initiated login flow, preventing login to applications from Okta's End User dashboard.

Solution

Okta does provide a solution that allows the simulation of the IDP-initiated login flow. This solution involves creating a Bookmark Application in Okta. This technique simulates an Identify provider-initiated login (Okta Dashboard) by still utilizing the service provider-initiated login flow that the page has been designed to accept.

Refer to this Okta documentation for detailed step-by-step instructions on how to set up and use a Bookmark Application within Okta.

Related References

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"Invalid relayState from identity provider" Error for the Pagely (Atomic Control Panel) App During IdP Flow