Identify which Device Was Used to Authenticate Using Okta Verify
Aug 28, 2025
Okta Classic Engine
Multi-Factor Authentication
Okta Identity Engine
Overview
This article addresses a situation in which one user is enrolled in Okta Verify from multiple devices, and an Admin wants to determine which specific device was used by the user to authenticate.
Applies To
- Multi-factor Authentication (MFA)
- Okta Verify on more than one device
Solution
When authenticating with Okta Verify, depending on how the Authentication Policy that the user is hitting when trying to log in is configured, a user might be asked for:
- Okta Verify One-Time Password (OTP) - In this case, Okta cannot determine the device used since there is no probing of the device.
- Okta Verify Push - this kind of challenge will show the device model used as a RawUserAgent.
- Okta FastPass - this method will show the exact device used for authentication.
NOTE: All the above Okta Verify options might not be available for all tenants (respectively, Okta Verify Push and Okta FastPass), as they might require certain paid features to be enabled.
