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How To Set the Audience for Email Templates in an Okta Tenant
Administration
Okta Classic Engine
Okta Identity Engine
Overview

Administrators can configure the email audience in the Okta Admin Console to specify whether emails are sent to administrators, all users, or disabled entirely.

 

Modify the audience settings for specific email templates within the Brands customization menu to control exactly who receives specific communications from the Okta tenant.

Applies To
  • Okta Identity Engine (OIE)
  • Okta Classic Engine
  • Brands
  • Email Templates
  • Customization
Solution

How is the email audience configured in Okta?

Configuring the email audience involves navigating to the Brands menu in the Okta Admin Console, selecting the desired email template, and editing the audience setting.

 

  1. Log in to the Okta Admin Console.
  2. Navigate to Customizations Brands.
  3. Select the desired brand to modify.
  4. Click the Emails tab.
  5. Click the email template that requires an audience modification.
  6. Click on the Edit button next to Audience.
    Example of Email Template Settings 
  7. In the pop-up window, choose the appropriate audience option for the email.
    The options are:
    • All users
    • Admin only
    • Disabled for all

User activation

  1. Click Update to establish the new audience setting.

 

Related Reference

 
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How To Set the Audience for Email Templates in an Okta Tenant