How to Restore a Modified Email Template Back to the Default One
Oct 6, 2025
Administration
Okta Identity Engine
Overview
Applies To
- Email template
Solution
Follow the video or the steps below:
- Go to Customizations > Brands > Select the brand that needs to be modified > Emails > and click Edit.
- Select the email template required to restore, for example, User Activation, and click on Edit next to Translations.
- Click Reset all customized templates, and confirm to reset all the email templates. The reset will be applied only from the corresponding template; in the above example, only the Activation Email template will be reset.
- If an email template has more than one customization, the template set as the default cannot be restored. In this case, change the default and then access the restore flow.
Related References
