How to Clear User Session

Sep 12, 2025

Administration

Okta Classic Engine

Okta Identity Engine

Overview

The goal of this knowledge article is to present to an Okta Administrator how to clear a user session using the Okta Admin Console.

Applies To

Solution

Sign in to the Admin Console.
Navigate to Directory > People.
Search for the user.
Scroll down to click the user link.
On the user's profile page, find the More Actions button.
- NOTE: This will not appear if logged on as the user whose profile page is loaded.
Click More Actions > Clear User Sessions.

More actions

NOTE:

Clear user session option is only available for Active users. Users in a password reset state or who have been reactivated will not have the option to Clear User Sessions.
In Okta Classic, Clear User Sessions clears the main sign-in session, but the MFA cookie is not deleted because Keep me signed in is implemented separately.

Related References