Users occasionally need to change their Okta-sourced password. The user can update their password by navigating to the account settings in the End-User Dashboard and managing their security methods.

• Okta Identity Engine (OIE)
• Password Policy
• Change Password

How does a user reset an Okta-sourced password?

Navigate to the account settings in the End-User Dashboard, select Security Methods, and complete the password reset prompts.

1. Sign in to the Okta tenant at https://<subdomain>.okta.com
2. Select the username at the uppermost-right to reveal a dropdown menu of user options, then select Account settings.

3. If Okta prompts for Multifactor Authentication (MFA), approve the MFA factor to proceed to the Account Settings Home at https://<subdomain>.okta.com/account-settings/home.
4. Select Manage security methods.

5. In the Security Methods section, select Update next to Password. NOTE: If the password authenticator is missing, contact the IT Administrator to investigate.

6. Okta displays a Reset Password warning asking, "Are you sure you want to reset Password?". Select Yes.

7. Okta redirects the user to the Okta Sign-In Widget to complete the password change.
8. If the password policy requires an additional step, approve the MFA factor.
9. Verify the current user password.

10. Enter the new password in both fields and select Reset Password.