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Allowlist an IP Address Blocked by Okta Network Zone
Network Zone
Okta Classic Engine
Okta Identity Engine
Overview

This article explains how to use network zones IP-based exemption functionality to block network zones while permitting specific connections from trusted IP addresses.

Applies To
  • Enhanced Dynamic Network Zone
  • Block IP Service Categories
  • IP Reputation
Solution

The Enhanced Dynamic Zone is called DefaultExemptIpZone and can be found by following the steps below:

  1. In the Okta Admin Console, navigate to the Security tab.
  2. Open the Networks tab.
  3. Look for DefaultExemptIpZone.

DefaultExemptIpZone

 

To exempt an IP, follow the steps listed below:

  1. The IP to be exempt can be added from that section by editing the DefaultExemptIpZone Network Zone:

Gateway IPs

  1. Otherwise, add the IP directly from the System logs by clicking the three dots and then the Add to Zone button near the IP required to exempt:

IP address

  1. Add it as DefaultExemptIpZone and save.

Add IP to Zone


NOTE:
Adding an IP to the DefaultExemptIpZone allows only those IPs to be excluded from network-based restrictions, such as blocklists or OKTA ThreatInsight blocks. However, users connecting from these IPs must still meet all other policy requirements, including authentication factors and session controls.

Related References

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Allowlist an IP Address Blocked by Okta Network Zone