End users must occasionally update the credentials used for specific applications within the Okta End-User Dashboard. Update the application credentials by accessing the application settings menu and entering the new username and password.

• Okta Identity Engine (OIE)
  
• Okta End-User Dashboard

How are application credentials updated in the Okta End-User Dashboard?

Access the application settings menu from the Okta End-User Dashboard to enter and save the new username and password by watching the video below or following the steps below.

 

1. Sign in to the Okta End-User Dashboard.
   NOTE: To sign in to the Okta End-User Dashboard, navigate to the specific Okta URL (for example, <subdomain>.okta.com) in a web browser, enter the username and password, and complete any required multi-factor authentication (MFA) prompts.
2. Locate the application requiring a credential update.
3. Select the three dots in the upper right-hand corner of the application icon.
4. Select Edit in the bottom right corner of the settings panel that opens on the right side of the dashboard.
5. Enter the new username and password in the respective fields.
6. Select Save in the bottom right corner.
7. Open the application to verify the successful credential update.

NOTE: If updating the username and password is not possible, contact the internal IT helpdesk or the respective organization administrator to configure the credentials.