Handle Okta Integration Settings After Changing the Salesforce Administrator Password

Re-authenticate the Salesforce integration in the Okta Admin Console by verifying the OAuth 2.0 credentials and authorizing the connection when the administrator password changes. This ensures that provisioning continues to function correctly.

• Okta Identity Engine (OIE)
• Okta Classic Engine
• Salesforce
• Provisioning

How is the Salesforce integration re-authenticated in Okta?

Re-authenticate the Salesforce integration in the Okta Admin Console by verifying the OAuth 2.0 credentials, authorizing the connection, and saving the configuration.

1. Navigate to Applications > Applications > Salesforce > Provisioning > Integration > Edit in the Okta Admin Console.
2. Verify that the OAuth Consumer Key and OAuth Consumer Secret contain the correct values. See the Configure OAuth and Representational State Transfer (REST) integration documentation for more details.
   • OAuth Consumer Key: Consumer Key from the Salesforce OAuth settings.
   • OAuth Consumer Secret: Consumer Secret from the Salesforce OAuth settings.
3. Select Re-authenticate with Salesforce.com to initiate the Salesforce authorization process.
   
4. Enter the administrator username and password that were used to create the Connected OAuth App in the new Salesforce window.
5. Select Allow to permit access to the Connected App.
6. Verify the successful authentication message on the Provisioning page in Okta and select Save.