Error "403 Access Forbidden" When Adding Desktop MFA and Desktop Password Sync Application
Dec 10, 2025
Multi-Factor Authentication
Okta Identity Engine
Overview
When trying to add Desktop Multi-factor Authentication (MFA) and Desktop Password Sync Apps, an error occurred:
403 Access Forbidden
Applies To
- Okta Identity Engine (OIE)
- Okta Desktop Access (ODA)
- Desktop MFA
- Desktop Password Sync
Cause
The Admin does not have the correct permission.
Solution
The Super Administrator Role is needed to add Desktop MFA and Desktop Password Sync Apps.
