Forest Admin Provisioning Error "Unauthorized. Errors reported by remote server: Invalid SCIM token, please check your configuration"
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
Overview

Forest Admin provisioning flow fails with the following error visible in the Okta dashboard:

 

Automatic provisioning of user <username> to app Forest Admin failed: Error while verifying if user <username> exists: Unauthorized. Errors reported by remote server: Invalid SCIM token, please check your configuration

 

Applies To
  • Forest Admin
  • Provisioning
  • Error
Cause

The API token used to create the API connection is invalid.

Solution
  1. Go to Okta Admin Console and navigate to Applications > Forest Admin > Provisioning > Integration > Edit.
  2. Enter the SCIM token obtained from Forest Admin. 
  3. Click Test API Credentials, verify the connection was successful, and then click Save.
  4. Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

Tasks

  1. After locating the failed task for the user that should be retried, click Retry Selected.

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