• Admin sees the following error when adding policies.

Error message:

 We found some errors. Please review the form and make corrections.

• Admin sees the following error when editing policies.

Error message:

 The rule could not be updated because the field firstName is hidden or read-only and cannot be added to the form.

• Okta Identity Engine (OIE)
• Configure user profile policies

The issue appears because one of the following Attributes has User Permission set to Read Only or Hide:

•  First name
•  Last name
•  Primary email

 

The User permission for First name, Last name, and Primary email must be set to Read-Write before the Admin user can add a User Profile Policy.

To solve the issue, change the affected Attributes to Read-Write by performing the following steps:

1. Navigate to the Admin console.
2. Go to Directory > Profile Editor > User (default).
3. Modify the value for User Permission for First name, Last name, and Primary email attributes from Read Only or Hide to Read-Write.

4. Click Save Attribute.

Related References

• Create a custom profile enrollment form