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Error "Invalid domain format. Requires e.g. domain.com" when Configuring Public Domain for New Okta Access Gateway Applications

Access Gateway
Okta Classic Engine
Okta Identity Engine

Overview

When creating a new Protected Application in Okta Access Gateway, the following error message is presented for the Public Domain field.

 

Invalid domain format. Requires e.g. domain.com

 

Error Message

 

Applies To

  • Okta Access Gateway release 2023.9.1 and below
  • Public Domains with Top-Level Domain (TLDs) Longer Than 6 Characters
  • Okta Classic Engine
  • Okta Identity Engine (OIE)

Cause

The regular expression used in the domain validation would throw an error for a valid domain.

Solution

To resolve the issue, upgrade Okta Access Gateway to version 2023.11.0 or newer.
 

Related References

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Okta Support - Error "Invalid domain format. Requires e.g. domain.com" when Configuring Public Domain for New Okta Access Gateway Applications