Embedded Okta iFrame not Showing Correctly on Apple Devices
May 5, 2025
Okta Classic Engine
Multi-Factor Authentication
Okta Identity Engine
Overview
When attempting to access an ADFS URL from an Apple device, the Embedded Okta iFrame does not display correctly and will show empty.
This issue occurs on a macOS device when using Safari and on an iOS device when using Safari and Chrome.
Applies To
- Embedded Browser
- Apple macOS or iOS Device
Cause
This issue occurs if the device has the following option Prevent Cross-Site Tracking turned on.
Solution
Deactivate the Prevent Cross-Site Tracking option on the Apple Device.
To disable Prevent Cross-Site Tracking in Safari on a mac, do the following:
- Open Safari.
- Click Safari in the top left corner of the screen.
- Click Preferences, then Settings.
- Click Privacy in the pop-up window.
- Uncheck the Prevent Cross-Site Tracking checkbox.
- Close the window and reload the page or website that was not working correctly.
