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DocuSign Connector Do Not Return DocuSign Org

Workflows
Okta Classic Engine
Okta Identity Engine

Overview

After selecting the DocuSign connector, the drop-down does not return organization(s), it is blank.
DosuSign 

Applies To

  • Workflow
  • Okta workflows
  • DocuSign Connector

Cause

The DocuSign account does not have Org Admin privilege in the DocuSign Organization(s).

Solution

Please make sure the DocuSign login is granted the Org Admin privilege in the DocuSign Organization(s). 

Please reach out to DocuSign if require assistance with adding the DocuSign Org Admin Privilege.

Related References

 

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Okta Support - DocuSign Connector Do Not Return DocuSign Org