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Device Assurance Policy for Android Devices Reports: "Your device doesn't meet the security requirements"

Okta Identity Engine
Okta Verify

Overview

This article outlines a possible reason why the Device Assurance policy for Android reports the following error:

 

Your device doesn't meet the security requirements.

 

Applies To

  • Device Assurance
  • Okta Verify
  • Android
  • Okta Identity Engine (OIE)

Cause

This error may occur when Okta Verify for Android is side-loaded rather than installed from the Google Play Store.

Solution

Uninstall the current Okta Verify app, then install it directly from the Google Play Store.

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Okta Support - Device Assurance Policy for Android Devices Reports: "Your device doesn't meet the security requirements"