After integrating Denodo as a SAML application, the only flow that works is the Service Provider (SP)-initiated flow. The Identity Provider (IdP)-initiated flow does not work and displays the following error:

Application has encountered an error. Please contact your support team.

• Denodo
• Secure Assertion Markup Language (SAML)
• Service Provider (SP) Flow
• Identity Provider (IdP) Flow

This issue happens because the application provider does not support the IdP-initiated flow, only the SP-initiated flow.

This issue can be addressed by simulating the IdP-initiated flow using the steps below:

1. Provide the SP login URL if known. Otherwise, reach out to the vendor for the SP login URL.
2. Search for the Bookmark App within the Okta Integration Network (OIN) Catalog.
3. Add Bookmark App.

4. Once added, open the Bookmark App and paste the SP login URL into the URL field.

5. Utilize the newly created bookmark app and log in via the Okta Dashboard tile.

Related References

• Simulate an IdP-initiated flow with the Bookmark App