Customization Options for the Okta Email Subject Line
Last Updated:
Okta Classic Engine
Okta Identity Engine
Administration
Overview
Okta restricts email subject line customization to simple variable substitution, such as ${user.profile.firstName}. While the email body supports Velocity Template Language for complex logic, the subject line does not support logic application by design. Administrators customizing email brand subject lines must rely solely on variable insertion.
Applies To
- Okta Identity Engine (OIE)
- Okta Classic Engine
- Email Customization
Solution
What customization options exist for the Okta email subject line?
Okta restricts the email subject line to simple variable substitution. For example, administrators can insert variables like ${user.profile.firstName} into the subject line. Okta uses the Velocity Template Language for complex logic within the email body, but this logic does not apply to the subject line. This restriction is a known limitation by design.
