Connector Built with Workflows Connector Builder Always Shows Icon Indicating the Connection is not Authorized
Last Updated:
Overview
After successfully creating a connection in Okta Workflows for a connector built and deployed privately using Workflows Connector Builder, the connection can be reauthorized successfully, but always shows the icon indicating it is not authorized:
Attempting to reauthorize or test the connection using the Reauthorize or Test Connection context menus options, respectively, results in the following message: "The 'Test Connection' feature has not yet been enabled for [Connector Name]": →
Applies To
- Okta Workflows Connector Builder
- Privately Deployed Test Connector
- Test Connection feature
Cause
This will occur when the connector does not have a valid _authping workflow. The _authping workflow is a system flow used by the platform to validate the connection. It gets executed when reauthorizing or testing the connection.
Solution
Verify the Connector Builder project includes an _authping flow that is enabled and can successfully validate the connection as described in the Build an _authping flow section of the Connector Builder documentation.
