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Okta Classic Device Trust Support for Windows Hyper-V Server 2019 VDI
Multi-Factor Authentication
Overview

This article clarifies whether Okta Classic Engine Device Trust is supported on Windows Hyper-V Server 2019 Virtual Desktop Infrastructure (VDI). Users may report being unable to connect to applications secured by Device Trust from this specific VDI environment, or they may encounter an error message indicating that the environment is not supported.

Applies To
  • Okta Classic Engine Device Trust
  • Windows Hyper-V Server 2019 Virtual Desktop Infrastructure (VDI)
Solution

Okta Classic Engine Device Trust does not support Hyper-V VDI environments.

Okta FastPass and Okta Verify are designed to replace Classic Engine Device Trust and handle VDI complexities. Migrating to the Okta Identity Engine (OIE) provides a robust and officially supported VDI solution. For additional information, refer to Okta Verify support for virtual desktop infrastructure and virtual machines.

Related References

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Okta Classic Device Trust Support for Windows Hyper-V Server 2019 VDI