When a user logs in from ChromeOS after entering the username and clicking Next, nothing happens. If trying to add a profile from inside of the Chrome app on the device, it does the same thing and freezes after entering the username and clicking Next.

• Okta Classic Engine
• ChromeOS

To address the ChromeOS SSO compatibility issue with Okta Classic Engine, users are advised to utilize devices running other operating systems, such as Windows, macOS, or Linux, which are likely to be more compatible with Okta's SSO feature.

The table below presents the supported OS currently supported:

Related References

• Supported platforms, browsers, and operating systems
• Unable to Click "Next" Button while Signing In to Okta from Chromebook