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Can the Sign In Widget Be Customised when a PIV/Certificate Failure Occurs
Okta Classic Engine
Okta Identity Engine
SDKs & Libraries
Overview

This article discusses whether it is possible to customize the look and feel of the Smart Card (PIV/CAC) error page when a failure occurs during user authentication.

Certificate validation failed when logging in via PIV/CAC Card

Cause

When an error occurs during Smart Card authentication (for example, if the certificate is invalid or the user cancels the flow), the error page that is rendered is not part of the Okta Sign In Widget.

Solution

As this error page is not part of the Widget itself, it cannot be customized as part of the widget or Custom Sign In Page configuration.

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Can the Sign In Widget Be Customised when a PIV/Certificate Failure Occurs