Blank Screen Appears after Clicking Add Person when Attempting to Create New Users
Last Updated:
Okta Classic Engine
Okta Identity Engine
Administration
Overview
This article explains what to do if a blank screen appears after clicking Add Person when attempting to create a new user.
Applies To
- Custom Role
- Custom Resource Set
- Directory
- Add Person
Cause
- Access Governance SKU is enabled on the org.
- Admin User with custom role to Create Users is encountering OKTA-977555.
Solution
Contact Okta Support to obtain a workaround for this issue, referencing this knowledge article.
