<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content

Blank Page on IE 11 when Connecting to Office 365

Administration
Okta Classic Engine
Okta Identity Engine

Overview

This article explains what to do if "Connecting to Office 365" remains blank when using Internet Explorer 11 (IE 11).

 

Connecting to Office

Applies To

  • Internet Explorer 11 (IE 11)
  • Blank Page
  • Office 365

Cause

When signing into Office 365, the prompt presented by Okta remains Blank, as shown in the screenshot below. 

Solution

To fix this issue, Internet Explorer 11 (IE 11) Enhanced Security and Enhanced Protected Mode must be disabled. Also, https://*.okta.com must be added to Trusted Sites in Internet Explorer 11 (IE 11) Internet Options.

Add trusted sites 

Loading
Okta Support - Blank Page on IE 11 when Connecting to Office 365