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BambooHR Import "Error while downloading all users: Directory disabled for this account"

Okta Classic Engine
Okta Identity Engine
Okta Integration Network

Overview

When performing an Import for BambooHR, the following error message may be encountered:
 

Error while downloading all users: Directory disabled for this account

 

Applies To

  • Bamboo HR
  • Import

Cause

This error is received when the Directory feature within BambooHR has been disabled.

Solution

Enable the Directory feature within BambooHR, then perform another import.


Related References

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Okta Support - BambooHR Import "Error while downloading all users: Directory disabled for this account"