Authentication Issue when Using IdP Authenticator in Okta's "Edit Profile" Feature

This scenario occurs when a user attempts to edit their profile in the Okta Dashboard by clicking the Edit Profile button in the Settings tab. Okta then prompts the user to authenticate, and if they select the Verify with something else button, they are presented with a list of alternative authentication methods. In this case, the user chooses the IdP Authenticator method as their preferred way to verify their identity.

However, when the authentication process is initiated, the user may encounter a browser error within the Okta iFrame that says: 

This content is blocked. Contact the site owner to fix the issue. 
 

This error can occur for a variety of reasons, but typically, it indicates that there is an issue with the way that the content is being displayed within the iFrame.

• Okta Identity Engine (OIE)
• IdP Authenticator
• Multi-Factor Authentication (MFA)

Enabling a specific feature may effectively resolve this issue, ensuring that users can authenticate and access their resources in Okta without encountering any disruptions.

To enable this feature, please open a case with Okta Support.