Armis Provisioning Error "Invalid JSON received from the SCIM server. Cannot parse the JSON. error=Unexpected character ('<' (code 60))"
Feb 9, 2026
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
Overview
Armis provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <username> to app Armis failed: Error while verifying if user <username> exists: Invalid JSON received from the SCIM server. Cannot parse the JSON. error=Unexpected character ('<' (code 60)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false')
Applies To
- Armis
- Provisioning
- Error
Cause
The API token used for creating the API connection is invalid.
Solution
- Go to Okta Admin Console and navigate to Applications > Applications > Armis > Provisioning > Integration > Edit.
- Enter the correct secret key that was generated in Armis in the API Token field.
- Click Test API Credentials, verify the connection was successful, and then click Save.
- Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After locating the failed task for the user that should be retried, click on Retry Selected.
