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Application Password Synchronization Not Working with Desktop Single Sign On

Okta Classic Engine
Okta Identity Engine
Directories

Overview

This article explains why password synchronization from Okta to a downstream application is configured, but the password is not synchronized when the user logs in via desktop single sign-on (Agentless Desktop Single Sign-On (ADSSO) or Integrated Web Application (IWA)).

Applies To

  • Okta Identity Engine (OIE)
  • Okta Classic

Solution

This is expected behavior. For application password synchronization to occur, the user must log in to Okta with their credentials.

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Okta Support - Application Password Synchronization Not Working with Desktop Single Sign On