This article addresses an issue where an application icon does not appear on a user's Okta End-User Dashboard, even when the Display application icon to users setting is enabled. This occurs when Federation Broker Mode is active for the application.
- Custom Security Assertion Markup Language (SAML) Applications
- Custom OpenID Connect (OIDC) Applications
This is caused by a known limitation of Federation Broker Mode (FBM). When FBM is enabled, applications are accessible only through Service Provider (SP)-initiated flows and will not appear on the Okta End-User Dashboard. This mode improves performance by removing the need for explicit user assignments, but a side effect is the removal of the application icon from the user's dashboard. The FBM functionality overrides the Display application icon to users setting.
Since applications with Federation Broker Mode enabled do not appear on the user dashboard by design, a bookmark application must be created to provide users with a clickable icon.
- Navigate to the Admin Console and select Applications.
- Select Add Application and search for "Bookmark App".
- Configure the bookmark to point to the application's sign-in URL.
- Assign the bookmark application to the relevant users so they can access the application from their dashboard.
Related References
- How to Make the OIDC or OAuth App Visible in Okta Dashboard and What Login Flows are Available
- Federation Broker Mode known limitations
