Anything as a Source - Some Users Fail to Import
May 28, 2024
Lifecycle Management
Okta Classic Engine
Okta Identity Engine
Overview
When using XaaS (Anything as a Source) with Okta Workflows to push details to XaaS, some users fail to import and get stuck on the import tab (see screenshot below), while others are created correctly.
The following errors are returned in syslog
Applies To
- XAAS (Anything as a Source)
- Workflows
Cause
During the import process, if an attribute is empty in the source but mapped to the Universal Directory (UD), the user will trigger the below error.
Solution
To address this issue, ensure that:
- All attributes that are marked as required are properly mapped from the source.
- All attributes have a value (i.e., are not null).
- Where appropriate, unique user attributes are unique.
