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Active Directory Group Push Stops Working with the Error: "The server is unwilling to process the request."

Okta Classic Engine
Okta Identity Engine
Directories

Overview

Active Directory (AD) Group Push stops pushing users to AD. The following error message displays:

 

Changes to the Group push mapping for the group <Group Name> could not take effect due to error: Error updating AD group: The server is unwilling to process the request.

 

Applies To

  • Active Directory (AD)
  • Group Push

Cause

This issue occurs because the Active Directory group type changed from a Security group to a Distribution group in Active Directory.

Solution

To remediate the issue, the Group Push needs to be removed and recreated.

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Okta Support - Active Directory Group Push Stops Working with the Error: "The server is unwilling to process the request."