Okta Admins who are Access Certification Reviewers in a campaign cannot find the Approve and Revoke buttons for the campaign and cannot perform the review. They can only reassign their review.
- Okta Identity Governance (OIG)
- Okta Access Certifications
- Okta Identity Engine (OIE)
There are two different areas to access/view a campaign, resulting in different capabilities for the Admin accessing the campaign review items:
- The Admin may be looking at the campaign accessed through the Admin Console > Identity Governance > Campaigns, which is an administrative view for the campaign to manage the campaign, or re-assign reviews.
- There is no ability to perform the review action (Approve or Revoke) from this view.
- There is no ability to perform the review action (Approve or Revoke) from this view.
- Viewing review items for a campaign, when accessed through the Access Certification Reviews app found on the End User Dashboard, is where the review is able to be performed (Approve or Revoke)
As Review decisions are not able to be done through the Admin Console, the campaign needs to be accessed through the end-user dashboard or link from Review Assigned email for approval functionality to appear:
- Make sure the campaign Reviewers are added or assigned to the Access Certification Reviews app (this should be automatically done when a user is assigned a review):
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- Then, the Okta Access Certifications Reviews app tile will be visible to them in their End User Dashboard:
- After selecting a campaign, the user can Approve/Revoke their campaign reviews from the chosen campaign:
