Zoom provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <username> to app Zoom failed: Error while creating user <username>: Errors reported by the remote server: The email domain does not match the associated domain of the account, please contact Zoom Customer Support to set up if necessary.

• Zoom
• Provisioning
• Error

To resolve the issue, add the email domain to the account's Associated Domains list, then verify it.

• For more information on associated domains, refer to Zoom's public documentation.

NOTE: If the issue persists, please contact Zoom support for more details and steps to resolve this error.

Related References

• Okta configuration with Zoom
• Okta user management with Zoom
• Getting started with associated domains