Zoom Provisioning "Error while verifying if user exists: Forbidden. Errors reported by remote server: Current login user does not have permission: User:Read"
Last Updated:
Okta Integration Network
Overview
Automatic provisioning of user <user> to app Zoom failed: Error while verifying if user <user> exists: Forbidden. Errors reported by remote server: Current login user does not have permission: User:Read
Applies To
- Zoom
- Provisioning
- Error
Cause
Solution
- Refer to Okta User Management with Zoom. On the Zoom side, verify the permission of the account used for creating the API connection.
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Go to the Okta Admin Console and navigate to Applications > Applications > Zoom > Provisioning > Integration > Edit.
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Click Re-authenticate with Zoom. Sign into the Zoom account with Zoom admin's or owner’s credentials.
- On the Provisioning page in Okta, see a message confirming successful authentication. Click Save.
- Afterwards, attempt the user provisioning again. Go to Okta Admin Console and navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After identifying the failed task for the user that should be retried, click on Retry Selected.
