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Profile Edit is Prompting to Enter a Password
Okta Classic Engine
Okta Identity Engine
Administration
Overview
The end-user is prompted to enter their password when trying to access the profile settings menu from their Okta Dashboard.
Applies To
  • End-user dashboard
  • Okta Classic Engine
  • Okta Identity Engine (OIE)
Solution

If the end user has logged in and navigates to the End-User Settings Dashboard within 15 minutes to make changes, they will not be prompted for a Password before editing anything. This is due to a grace period that is set to 15 minutes, and once the user has been logged in for more than 15 minutes, they will be prompted to provide their account password (as well as MFA if applicable and configured) in order to be able to edit their personal profile details.

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Profile Edit is Prompting to Enter a Password